In Need Of PayPal Help

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In Need Of PayPal Help

Post by Bain on 9/16/2015, 8:54 pm

Ok...

So I've been trying to donate via prepaid MasterCard (Gift Card) for a few days now, and I keep getting an error message.

"Sorry, your last action could not be completed"

I've asked multiple players in game and none seem to know what the problem is...

I'm using a Mac, just for your information. Here's what I've tried (None have been successful)
- Emptying cache/Restting Safari
- Downloading Mozilla Firefox and donating from that browser
- Opening the Donation PayPal page in a new window
- Enabling 3rd Party Cookies
- Tons of other "solutions" that I found on the Web

If you know what my problem is I would greatly appreciate it if you responded to this thread. :)

Thanks in advance,
Bain

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Re: In Need Of PayPal Help

Post by Jellyfish_Fields on 9/16/2015, 9:38 pm

I have attempted to use a prepaid Visa gift card to donate on PayPal and faced the exact same problems. 

Eventually I gave up on the gift card and used my mother's credit card, and the transaction went through on the first try. I came to the conclusion that PayPal does not accept the Visa/Mastercard gift cards (and I know for a fact that many online retailers don't accept them as I have tried many times). 

If possible, you might want to try with an actual credit or debit card. If that works, it was probably because PayPal would not accept your gift card.

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Re: In Need Of PayPal Help

Post by VMOne on 9/17/2015, 7:38 am

Found this on Paypal's website:
https://www.paypal.com/webapps/mpp/template-management/prepaid-gift-cards

I‘m using a prepaid gift card, and I‘m getting a declined message.


If your payment is declined, it’s likely that you don’t have enough money on your prepaid gift card to cover the entire transaction amount. You may want to use another card or buy a less expensive item.

You may also get an error message if your prepaid card was not issued in the U.S. or if you are trying to buy from an international merchant.


If you get a declined message during checkout even if the prepaid gift card has enough balance to cover the full amount, then you may have to register your billing address with the card issuer. Look for a contact website or phone number on the back of the prepaid gift card to complete the registration process. Once registered, please try again.



I‘m trying to add a prepaid gift card to my PayPal account, but I‘m getting an error message.


In rare occasions, you may have to register your billing address with the card issuer. Look for a contact website or phone number on the back of your prepaid gift card to complete this registration process.

You may also get an error message if your prepaid card was not issued in the U.S. or if you are trying to buy from an international merchant.

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Re: In Need Of PayPal Help

Post by Bain on 9/17/2015, 2:51 pm

I have registered my card on the website and I've made sure that my card has enough money. Thank you for your suggestions though. :)

EDIT: Thanks for your help, I've tried just about everything I've found. Nothing seems to work, so I'll just try to donate directly through the PCF website. It'll have the same effect. :)

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Re: In Need Of PayPal Help

Post by madscientist032 on 10/1/2015, 9:44 am

Bain wrote:I have registered my card on the website and I've made sure that my card has enough money. Thank you for your suggestions though. :)

EDIT: Thanks for your help, I've tried just about everything I've found. Nothing seems to work, so I'll just try to donate directly through the PCF website. It'll have the same effect. :)

I know this is a rather old post but PM me with the amount you were going to donate and I'll personally match it for you.

_________________


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